huangww
7 years ago
3 changed files with 402 additions and 0 deletions
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18653项目部署说明书/v2.4.0_sql/1hjz_表创建.sql
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19153项目部署说明书/v2.4.0_sql/1hjz_视图SQL.sql
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2553项目部署说明书/v2.4.0_sql/说明.txt
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/*==============================================================*/ |
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/* DBMS name: MySQL 5.0 */ |
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/* Created on: 2018/8/24 18:10:25 */ |
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/*==============================================================*/ |
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drop table if exists consumer_follow_overview; |
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drop table if exists feedback_order; |
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drop table if exists follow_detail; |
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drop table if exists rel_admin_follow_consumer; |
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drop table if exists service_finish_push_log; |
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drop table if exists consumer_detail_info; |
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drop table if exists rel_consumer_merchant; |
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/*==============================================================*/ |
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/* Table: consumer_follow_overview */ |
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/*==============================================================*/ |
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create table consumer_follow_overview |
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( |
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id int not null auto_increment, |
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follow_no varchar(32) comment '跟进客户编号', |
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user_id bigint not null comment '客户id', |
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feedback_num int default 0 comment '回访次数', |
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follow_num int default 0 comment '跟进次数', |
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last_follow_at bigint default 0 comment '最近跟进时间', |
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status tinyint default 1 comment '状态：0-待跟进，1-跟进中', |
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create_source tinyint comment '来源：1-回访工单，2-用户跟进', |
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create_at bigint comment '创建时间', |
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create_by varchar(32) comment '创建人', |
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update_at bigint comment '更新时间', |
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update_by varchar(32) comment '更新人', |
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primary key (id) |
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); |
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alter table consumer_follow_overview comment '客户跟进状况'; |
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/*==============================================================*/ |
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/* Table: feedback_order */ |
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/*==============================================================*/ |
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create table feedback_order |
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( |
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id int not null auto_increment, |
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book_detail_id bigint not null, |
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feedback_no varchar(32) comment '回访编号', |
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book_no varchar(32) comment '预约编号', |
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user_id varchar(32) comment '客户id', |
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merchant_no national varchar(32) not null comment '商家编号', |
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card_type tinyint default 0 comment '服务卡类型', |
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book_time date comment '预约日期', |
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book_week tinyint default 0 comment '预约星期', |
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time_type tinyint default 0 comment '时间类型', |
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address_telephone national varchar(16) comment '联系人号码', |
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linkman national varchar(16) comment '联系人姓名', |
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cleaner_name national varchar(32) comment '保洁师名称', |
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address_id bigint unsigned not null comment '地址id', |
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full_address national varchar(128) comment '服务地址', |
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channel_id bigint comment '渠道id', |
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channel_name varchar(50) comment '渠道名称', |
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serviced_cnt int comment '已服务次数', |
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total_service_cnt int comment '服务卡总次数', |
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created_at bigint unsigned default 0 comment '创建时间', |
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created_by national varchar(32) comment '创建者', |
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updated_at bigint unsigned default 0 comment '更新时间', |
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updated_by national varchar(32) comment '更新者', |
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attitude_score int comment '服务态度评分', |
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quality_score int comment '服务质量评分', |
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efficiency_score int comment '服务速度评分', |
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level varchar(10) comment '意愿等级', |
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answers_status tinyint default 0 comment '应答状态：0-待处理，1-未接听，2-正常', |
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feedback_status tinyint default 0 comment '回访状态：0-未回访，1-已回访', |
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feedback_content varchar(255) comment '回访内容', |
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feedback_by varchar(32) comment '回访人', |
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feedback_at bigint comment '回访时间', |
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primary key (id) |
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); |
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alter table feedback_order comment '回访工单'; |
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/*==============================================================*/ |
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/* Table: follow_detail */ |
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/*==============================================================*/ |
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create table follow_detail |
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( |
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id int not null auto_increment, |
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follow_overview_id int not null, |
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follow_no varchar(32) comment '跟进客户编号', |
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level varchar(10) comment '意愿等级', |
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follow_context varchar(255) comment '跟进内容', |
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create_at bigint comment '创建时间', |
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create_by varchar(32) comment '创建人', |
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primary key (id) |
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); |
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alter table follow_detail comment '跟进明细'; |
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/*==============================================================*/ |
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/* Table: rel_admin_follow_consumer */ |
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/*==============================================================*/ |
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create table rel_admin_follow_consumer |
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( |
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id int not null auto_increment, |
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follow_overview_id int not null comment '跟进客户id', |
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follow_no varchar(32) comment '跟进客户编号', |
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admin_id bigint not null comment '跟进人员id', |
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status tinyint default 0 comment '跟进状态：1-跟进中，2-已移除', |
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feedback_num int default 0 comment '回访次数', |
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follow_num int default 0 comment '跟进次数', |
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create_source tinyint comment '来源：1-回访工单，2-用户跟进', |
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create_at bigint comment '创建时间', |
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create_by varchar(32) comment '创建人', |
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update_at bigint comment '更新时间', |
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update_by varchar(32) comment '更新人', |
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primary key (id) |
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); |
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alter table rel_admin_follow_consumer comment '员工与客户跟进情况'; |
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/*==============================================================*/ |
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/* Table: service_finish_push_log */ |
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/*==============================================================*/ |
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create table service_finish_push_log |
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( |
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id int not null auto_increment, |
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book_detail_id bigint not null comment '预约id', |
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book_no varchar(32) comment '预约编号', |
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feedback_msg varchar(255) comment '回访工单创建信息', |
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sms_msg varchar(255) comment '短信推送信息', |
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tmpl_msg varchar(255) comment '消息模版推送信息', |
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create_dt datetime comment '创建时间', |
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code tinyint comment '状态码', |
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primary key (id) |
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); |
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alter table service_finish_push_log comment '服务完成推送日志'; |
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/*==============================================================*/ |
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/* Table: consumer_detail_info */ |
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/*==============================================================*/ |
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create table consumer_detail_info |
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( |
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user_id varchar(32) not null comment '用户id', |
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nick_name varchar(50) comment '用户昵称', |
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register_at bigint comment '注册时间', |
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register_mobile varchar(12) comment '注册手机号', |
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level varchar(10) comment '意愿等级', |
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channel_no varchar(32) comment '渠道编号', |
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channel_name varchar(255) comment '渠道名称', |
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card_detail varchar(255) comment '服务卡明细', |
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max_card_type tinyint comment '最高等级服务卡类型', |
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sum_total_service_cnt int comment '服务卡总次数', |
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sum_serviced_cnt int comment '已服务总次数', |
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sum_booked_cnt int comment '已预约总次数', |
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last_evaluation_status tinyint default 0 comment '最新用户评价状态', |
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last_feedback_evaluation_status tinyint default 0 comment '最新回访状态', |
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follow_no varchar(32) comment '跟进客户编号', |
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feedback_num int default 0 comment '已回访总次数', |
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follow_num int default 0 comment '跟进总次数', |
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last_follow_at bigint comment '最新跟进时间', |
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admin_id varchar(32) comment '跟进人id', |
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follow_name varchar(50) comment '跟进人名称', |
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primary key (user_id) |
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); |
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alter table consumer_detail_info comment '客户详细信息'; |
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/*==============================================================*/ |
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/* Table: rel_consumer_merchant */ |
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/*==============================================================*/ |
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create table rel_consumer_merchant |
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( |
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user_id varchar(32) not null, |
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merchant_no varchar(100), |
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primary key (user_id) |
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); |
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alter table rel_consumer_merchant comment '客户商户关系'; |
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-- 更新用户表level字段类型 |
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alter table consumer_info modify column level varchar(10) comment '意愿等级' |
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-- 用户基本信息视图 |
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CREATE VIEW consumer_base_info_view AS |
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SELECT |
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t1.*, cl.channel_name |
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FROM |
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( |
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SELECT |
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c.user_id, |
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c.nick_name, |
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c.created_at register_at, |
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c.mobile register_mobile, |
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c.level, |
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c.channel_no |
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FROM |
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consumer_info c |
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LEFT JOIN `user` u ON c.user_id = u.user_id |
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) t1 |
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LEFT JOIN channel cl ON t1.channel_no = cl.channel_no; |
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-- 创建用户服务卡视图 |
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CREATE VIEW consumer_service_card_view AS |
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SELECT |
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t1.user_id, |
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t1.card_detail, |
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t2.max_card_type, |
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t2.sum_total_service_cnt, |
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t2.sum_serviced_cnt, |
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t2.sum_booked_cnt |
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FROM |
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( |
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SELECT |
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user_id, |
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GROUP_CONCAT(card_name, ':', card_cnt) card_detail |
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FROM |
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( |
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SELECT |
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user_id, |
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CASE card_type |
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WHEN 10 THEN |
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'单次卡' |
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WHEN 20 THEN |
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'月卡' |
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WHEN 30 THEN |
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'季卡' |
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WHEN 40 THEN |
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'半年卡' |
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WHEN 50 THEN |
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'年卡' |
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ELSE |
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'' |
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END AS card_name, |
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COUNT(card_type) AS card_cnt |
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FROM |
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service_card |
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GROUP BY |
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user_id, |
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card_type |
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) ot |
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GROUP BY |
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user_id |
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) t1, |
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( |
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SELECT |
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user_id, |
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MAX(card_type) max_card_type, |
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SUM(total_service_cnt) sum_total_service_cnt, |
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SUM(booked_cnt) sum_booked_cnt, |
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SUM(serviced_cnt) sum_serviced_cnt |
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FROM |
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service_card -- WHERE sc.user_id = '180515171015928100' |
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GROUP BY |
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user_id |
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) t2 |
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WHERE |
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t1.user_id = t2.user_id; |
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-- 创建用户服务评价视图 |
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CREATE VIEW service_evaluation_view AS |
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SELECT |
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*, |
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IF ( |
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( |
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time_score + service_score + profession_score = '15' |
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AND content != '' |
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), |
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1, |
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0 |
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) evaluation_status |
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FROM |
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service_evaluation; |
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-- 创建人员回访列表视图 |
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CREATE VIEW feedback_order_view AS |
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SELECT |
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f.*, |
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IF ( |
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( |
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attitude_score + quality_score + efficiency_score = '15' |
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AND feedback_content != '' |
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), |
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1, |
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0 |
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) feedback_evaluation_status, |
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a.nick_name feedback_name |
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FROM |
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feedback_order f |
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LEFT JOIN admin_info a ON f.feedback_by = a.user_id; |
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-- 创建客户商家关系视图 |
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CREATE VIEW rel_consumer_merchant_view AS |
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SELECT t3.user_id, |
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IF ( |
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t3.merchant_no = t4.coupon_merchant_no, |
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t3.merchant_no, |
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GROUP_CONCAT( |
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t3.merchant_no, |
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'&', |
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t4.coupon_merchant_no |
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) |
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) merchant_no |
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FROM |
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( |
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SELECT |
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t1.user_id, |
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IF ( |
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t1.order_merchant = t2.card_merchant_no, |
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t1.order_merchant, |
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GROUP_CONCAT( |
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t1.order_merchant, |
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'&', |
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t2.card_merchant_no |
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) |
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) merchant_no |
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FROM |
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( |
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select t.user_id, GROUP_CONCAT(t.merchant_no ORDER BY t.merchant_no asc separator '&') order_merchant from |
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( |
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select DISTINCT c.user_id, v.merchant_no FROM consumer_info c, vorder v |
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WHERE c.user_id = v.user_id |
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GROUP BY c.user_id, v.merchant_no |
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) t |
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GROUP BY t.user_id |
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) t1, |
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( |
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select t.user_id, GROUP_CONCAT(t.merchant_no ORDER BY t.merchant_no asc separator '&') card_merchant_no FROM |
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( |
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select DISTINCT c.user_id, s.merchant_no FROM consumer_info c, service_card s |
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WHERE c.user_id = s.user_id |
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GROUP BY c.user_id,s.merchant_no |
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) t |
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GROUP BY t.user_id |
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) t2 |
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where t1.user_id = t2.user_id |
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GROUP BY t1.user_id |
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) t3, |
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( |
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select t.user_id, GROUP_CONCAT(t.merchant_no ORDER BY t.merchant_no asc separator '&') coupon_merchant_no FROM |
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( |
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select DISTINCT c.user_id, cp.merchant_no FROM consumer_info c, coupon cp |
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WHERE c.user_id = cp.user_id |
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GROUP BY c.user_id,cp.merchant_no |
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) t |
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GROUP BY t.user_id |
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) t4 |
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WHERE t3.user_id = t4.user_id |
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GROUP BY t3.user_id; |
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-- 创建服务卡与预约明细关系视图 |
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CREATE VIEW rel_service_card_book_detail AS SELECT |
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s.card_no, |
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s.card_name, |
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b.book_no |
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FROM |
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service_card s, |
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book_detail b |
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WHERE |
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s.card_no = b.card_no; |
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-- SELECT * FROM CONSUMER_BASE_INFO_VIEW; |
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-- SELECT * FROM CONSUMER_SERVICE_CARD_VIEW; |
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-- SELECT * FROM FEEDBACK_ORDER_VIEW; |
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-- SELECT * FROM REL_CONSUMER_MERCHANT_VIEW; |
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-- SELECT * FROM SERVICE_EVALUATION_VIEW; |
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-- SELECT * FROM REL_SERVICE_CARD_BOOK_DETAIL; |
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@ -0,0 +1,25 @@ |
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1、数据库备份 |
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2、执行创建表SQL脚本 |
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3、执行视图SQL脚本 |
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4、添加菜单，权限 |
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5、手动生成客户跟进列表数据，在系统更新脚本中 |
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-- 菜单管理 |
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-- 回访管理，'/admin/web/evaluateList'，193,194,195 |
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-- 跟进管理，'/admin/web/myFollowUp'，196,197,198,199 |
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-- 功能权限数据插入 |
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INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('193', '获取回访工单列表', '/admin/web/feedbackOrders', 'GET', '0', '0'); |
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INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('194', '编辑回访工单', '(/admin/web/feedbackOrders/).*', 'PUT', '0', '0'); |
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INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('195', '添加我的跟进', '(/admin/web/consumer).*(/follow)', 'POST', '0', '0'); |
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INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('196', '获取跟进列表', '/admin/web/followConsumers', 'GET', '0', '0'); |
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INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('197', '添加跟进记录', '(/admin/web/followConsumers/).*(/records)', 'POST', '0', '0'); |
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INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('198', '移除我的跟进', '(/admin/web/consumer).*(/follow)', 'DELETE', '0', '0'); |
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INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('199', '获取用户轨迹', '(admin/web/consumer).*(/traces)', 'GET', '0', '0'); |
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