diff --git a/53项目部署说明书/v2.4.0_sql/1hjz_表创建.sql b/53项目部署说明书/v2.4.0_sql/1hjz_表创建.sql new file mode 100644 index 0000000..0a6c0e3 --- /dev/null +++ b/53项目部署说明书/v2.4.0_sql/1hjz_表创建.sql @@ -0,0 +1,186 @@ +/*==============================================================*/ +/* DBMS name: MySQL 5.0 */ +/* Created on: 2018/8/24 18:10:25 */ +/*==============================================================*/ +drop table if exists consumer_follow_overview; + +drop table if exists feedback_order; + +drop table if exists follow_detail; + +drop table if exists rel_admin_follow_consumer; + +drop table if exists service_finish_push_log; + +drop table if exists consumer_detail_info; + +drop table if exists rel_consumer_merchant; + +/*==============================================================*/ +/* Table: consumer_follow_overview */ +/*==============================================================*/ +create table consumer_follow_overview +( + id int not null auto_increment, + follow_no varchar(32) comment '跟进客户编号', + user_id bigint not null comment '客户id', + feedback_num int default 0 comment '回访次数', + follow_num int default 0 comment '跟进次数', + last_follow_at bigint default 0 comment '最近跟进时间', + status tinyint default 1 comment '状态：0-待跟进，1-跟进中', + create_source tinyint comment '来源：1-回访工单，2-用户跟进', + create_at bigint comment '创建时间', + create_by varchar(32) comment '创建人', + update_at bigint comment '更新时间', + update_by varchar(32) comment '更新人', + primary key (id) +); + +alter table consumer_follow_overview comment '客户跟进状况'; + +/*==============================================================*/ +/* Table: feedback_order */ +/*==============================================================*/ +create table feedback_order +( + id int not null auto_increment, + book_detail_id bigint not null, + feedback_no varchar(32) comment '回访编号', + book_no varchar(32) comment '预约编号', + user_id varchar(32) comment '客户id', + merchant_no national varchar(32) not null comment '商家编号', + card_type tinyint default 0 comment '服务卡类型', + book_time date comment '预约日期', + book_week tinyint default 0 comment '预约星期', + time_type tinyint default 0 comment '时间类型', + address_telephone national varchar(16) comment '联系人号码', + linkman national varchar(16) comment '联系人姓名', + cleaner_name national varchar(32) comment '保洁师名称', + address_id bigint unsigned not null comment '地址id', + full_address national varchar(128) comment '服务地址', + channel_id bigint comment '渠道id', + channel_name varchar(50) comment '渠道名称', + serviced_cnt int comment '已服务次数', + total_service_cnt int comment '服务卡总次数', + created_at bigint unsigned default 0 comment '创建时间', + created_by national varchar(32) comment '创建者', + updated_at bigint unsigned default 0 comment '更新时间', + updated_by national varchar(32) comment '更新者', + attitude_score int comment '服务态度评分', + quality_score int comment '服务质量评分', + efficiency_score int comment '服务速度评分', + level varchar(10) comment '意愿等级', + answers_status tinyint default 0 comment '应答状态：0-待处理，1-未接听，2-正常', + feedback_status tinyint default 0 comment '回访状态：0-未回访，1-已回访', + feedback_content varchar(255) comment '回访内容', + feedback_by varchar(32) comment '回访人', + feedback_at bigint comment '回访时间', + primary key (id) +); + +alter table feedback_order comment '回访工单'; + +/*==============================================================*/ +/* Table: follow_detail */ +/*==============================================================*/ +create table follow_detail +( + id int not null auto_increment, + follow_overview_id int not null, + follow_no varchar(32) comment '跟进客户编号', + level varchar(10) comment '意愿等级', + follow_context varchar(255) comment '跟进内容', + create_at bigint comment '创建时间', + create_by varchar(32) comment '创建人', + primary key (id) +); + +alter table follow_detail comment '跟进明细'; + +/*==============================================================*/ +/* Table: rel_admin_follow_consumer */ +/*==============================================================*/ +create table rel_admin_follow_consumer +( + id int not null auto_increment, + follow_overview_id int not null comment '跟进客户id', + follow_no varchar(32) comment '跟进客户编号', + admin_id bigint not null comment '跟进人员id', + status tinyint default 0 comment '跟进状态：1-跟进中，2-已移除', + feedback_num int default 0 comment '回访次数', + follow_num int default 0 comment '跟进次数', + create_source tinyint comment '来源：1-回访工单，2-用户跟进', + create_at bigint comment '创建时间', + create_by varchar(32) comment '创建人', + update_at bigint comment '更新时间', + update_by varchar(32) comment '更新人', + primary key (id) +); + +alter table rel_admin_follow_consumer comment '员工与客户跟进情况'; + + +/*==============================================================*/ +/* Table: service_finish_push_log */ +/*==============================================================*/ +create table service_finish_push_log +( + id int not null auto_increment, + book_detail_id bigint not null comment '预约id', + book_no varchar(32) comment '预约编号', + feedback_msg varchar(255) comment '回访工单创建信息', + sms_msg varchar(255) comment '短信推送信息', + tmpl_msg varchar(255) comment '消息模版推送信息', + create_dt datetime comment '创建时间', + code tinyint comment '状态码', + primary key (id) +); + +alter table service_finish_push_log comment '服务完成推送日志'; + + +/*==============================================================*/ +/* Table: consumer_detail_info */ +/*==============================================================*/ +create table consumer_detail_info +( + user_id varchar(32) not null comment '用户id', + nick_name varchar(50) comment '用户昵称', + register_at bigint comment '注册时间', + register_mobile varchar(12) comment '注册手机号', + level varchar(10) comment '意愿等级', + channel_no varchar(32) comment '渠道编号', + channel_name varchar(255) comment '渠道名称', + card_detail varchar(255) comment '服务卡明细', + max_card_type tinyint comment '最高等级服务卡类型', + sum_total_service_cnt int comment '服务卡总次数', + sum_serviced_cnt int comment '已服务总次数', + sum_booked_cnt int comment '已预约总次数', + last_evaluation_status tinyint default 0 comment '最新用户评价状态', + last_feedback_evaluation_status tinyint default 0 comment '最新回访状态', + follow_no varchar(32) comment '跟进客户编号', + feedback_num int default 0 comment '已回访总次数', + follow_num int default 0 comment '跟进总次数', + last_follow_at bigint comment '最新跟进时间', + admin_id varchar(32) comment '跟进人id', + follow_name varchar(50) comment '跟进人名称', + primary key (user_id) +); + +alter table consumer_detail_info comment '客户详细信息'; + + +/*==============================================================*/ +/* Table: rel_consumer_merchant */ +/*==============================================================*/ +create table rel_consumer_merchant +( + user_id varchar(32) not null, + merchant_no varchar(100), + primary key (user_id) +); + +alter table rel_consumer_merchant comment '客户商户关系'; + +-- 更新用户表level字段类型 +alter table consumer_info modify column level varchar(10) comment '意愿等级' \ No newline at end of file diff --git a/53项目部署说明书/v2.4.0_sql/1hjz_视图SQL.sql b/53项目部署说明书/v2.4.0_sql/1hjz_视图SQL.sql new file mode 100644 index 0000000..afe2582 --- /dev/null +++ b/53项目部署说明书/v2.4.0_sql/1hjz_视图SQL.sql @@ -0,0 +1,191 @@ +-- 用户基本信息视图 +CREATE VIEW consumer_base_info_view AS +SELECT + t1.*, cl.channel_name +FROM + ( + SELECT + c.user_id, + c.nick_name, + c.created_at register_at, + c.mobile register_mobile, + c.level, + c.channel_no + FROM + consumer_info c + LEFT JOIN `user` u ON c.user_id = u.user_id + ) t1 +LEFT JOIN channel cl ON t1.channel_no = cl.channel_no; + +-- 创建用户服务卡视图 +CREATE VIEW consumer_service_card_view AS +SELECT + t1.user_id, + t1.card_detail, + t2.max_card_type, + t2.sum_total_service_cnt, + t2.sum_serviced_cnt, + t2.sum_booked_cnt +FROM + ( + SELECT + user_id, + GROUP_CONCAT(card_name, ':', card_cnt) card_detail + FROM + ( + SELECT + user_id, + CASE card_type + WHEN 10 THEN + '单次卡' + WHEN 20 THEN + '月卡' + WHEN 30 THEN + '季卡' + WHEN 40 THEN + '半年卡' + WHEN 50 THEN + '年卡' + ELSE + '' + END AS card_name, + COUNT(card_type) AS card_cnt + FROM + service_card + GROUP BY + user_id, + card_type + ) ot + GROUP BY + user_id + ) t1, + ( + SELECT + user_id, + MAX(card_type) max_card_type, + SUM(total_service_cnt) sum_total_service_cnt, + SUM(booked_cnt) sum_booked_cnt, + SUM(serviced_cnt) sum_serviced_cnt + FROM + service_card -- WHERE sc.user_id = '180515171015928100' + GROUP BY + user_id + ) t2 +WHERE + t1.user_id = t2.user_id; + +-- 创建用户服务评价视图 +CREATE VIEW service_evaluation_view AS +SELECT + *, + IF ( + ( + time_score + service_score + profession_score = '15' + AND content != '' + ), + 1, + 0 + ) evaluation_status +FROM + service_evaluation; + +-- 创建人员回访列表视图 +CREATE VIEW feedback_order_view AS +SELECT + f.*, + IF ( + ( + attitude_score + quality_score + efficiency_score = '15' + AND feedback_content != '' + ), + 1, + 0 + ) feedback_evaluation_status, + a.nick_name feedback_name +FROM + feedback_order f +LEFT JOIN admin_info a ON f.feedback_by = a.user_id; + +-- 创建客户商家关系视图 +CREATE VIEW rel_consumer_merchant_view AS +SELECT t3.user_id, + IF ( + t3.merchant_no = t4.coupon_merchant_no, + t3.merchant_no, + GROUP_CONCAT( + t3.merchant_no, + '&', + t4.coupon_merchant_no + ) + ) merchant_no +FROM +( + SELECT + t1.user_id, + IF ( + t1.order_merchant = t2.card_merchant_no, + t1.order_merchant, + GROUP_CONCAT( + t1.order_merchant, + '&', + t2.card_merchant_no + ) + ) merchant_no + FROM + ( + select t.user_id, GROUP_CONCAT(t.merchant_no ORDER BY t.merchant_no asc separator '&') order_merchant from + ( + select DISTINCT c.user_id, v.merchant_no FROM consumer_info c, vorder v + WHERE c.user_id = v.user_id + GROUP BY c.user_id, v.merchant_no + ) t + + GROUP BY t.user_id + ) t1, + ( + select t.user_id, GROUP_CONCAT(t.merchant_no ORDER BY t.merchant_no asc separator '&') card_merchant_no FROM + ( + select DISTINCT c.user_id, s.merchant_no FROM consumer_info c, service_card s + WHERE c.user_id = s.user_id + + GROUP BY c.user_id,s.merchant_no + ) t + + GROUP BY t.user_id + ) t2 + where t1.user_id = t2.user_id + GROUP BY t1.user_id +) t3, +( +select t.user_id, GROUP_CONCAT(t.merchant_no ORDER BY t.merchant_no asc separator '&') coupon_merchant_no FROM +( +select DISTINCT c.user_id, cp.merchant_no FROM consumer_info c, coupon cp +WHERE c.user_id = cp.user_id + +GROUP BY c.user_id,cp.merchant_no +) t + +GROUP BY t.user_id +) t4 +WHERE t3.user_id = t4.user_id +GROUP BY t3.user_id; + +-- 创建服务卡与预约明细关系视图 +CREATE VIEW rel_service_card_book_detail AS SELECT + s.card_no, + s.card_name, + b.book_no +FROM + service_card s, + book_detail b +WHERE + s.card_no = b.card_no; + + +-- SELECT * FROM CONSUMER_BASE_INFO_VIEW; +-- SELECT * FROM CONSUMER_SERVICE_CARD_VIEW; +-- SELECT * FROM FEEDBACK_ORDER_VIEW; +-- SELECT * FROM REL_CONSUMER_MERCHANT_VIEW; +-- SELECT * FROM SERVICE_EVALUATION_VIEW; +-- SELECT * FROM REL_SERVICE_CARD_BOOK_DETAIL; + diff --git a/53项目部署说明书/v2.4.0_sql/说明.txt b/53项目部署说明书/v2.4.0_sql/说明.txt new file mode 100644 index 0000000..d7c4cab --- /dev/null +++ b/53项目部署说明书/v2.4.0_sql/说明.txt @@ -0,0 +1,25 @@ +1、数据库备份 +2、执行创建表SQL脚本 +3、执行视图SQL脚本 +4、添加菜单，权限 +5、手动生成客户跟进列表数据，在系统更新脚本中 + + +-- 菜单管理 +-- 回访管理，'/admin/web/evaluateList'，193,194,195 +-- 跟进管理，'/admin/web/myFollowUp'，196,197,198,199 + + + +-- 功能权限数据插入 +INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('193', '获取回访工单列表', '/admin/web/feedbackOrders', 'GET', '0', '0'); +INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('194', '编辑回访工单', '(/admin/web/feedbackOrders/).*', 'PUT', '0', '0'); +INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('195', '添加我的跟进', '(/admin/web/consumer).*(/follow)', 'POST', '0', '0'); +INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('196', '获取跟进列表', '/admin/web/followConsumers', 'GET', '0', '0'); +INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('197', '添加跟进记录', '(/admin/web/followConsumers/).*(/records)', 'POST', '0', '0'); +INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('198', '移除我的跟进', '(/admin/web/consumer).*(/follow)', 'DELETE', '0', '0'); +INSERT INTO `1hjz`.`function_permission` (`id`, `name`, `url`, `method`, `create_time`, `del_flag`) VALUES ('199', '获取用户轨迹', '(admin/web/consumer).*(/traces)', 'GET', '0', '0'); + + + +