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186 lines
8.6 KiB
186 lines
8.6 KiB
/*==============================================================*/
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/* DBMS name: MySQL 5.0 */
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/* Created on: 2018/8/24 18:10:25 */
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/*==============================================================*/
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drop table if exists consumer_follow_overview;
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drop table if exists feedback_order;
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drop table if exists follow_detail;
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drop table if exists rel_admin_follow_consumer;
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drop table if exists service_finish_push_log;
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drop table if exists consumer_detail_info;
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drop table if exists rel_consumer_merchant;
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/*==============================================================*/
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/* Table: consumer_follow_overview */
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/*==============================================================*/
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create table consumer_follow_overview
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(
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id int not null auto_increment,
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follow_no varchar(32) comment '跟进客户编号',
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user_id bigint not null comment '客户id',
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feedback_num int default 0 comment '回访次数',
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follow_num int default 0 comment '跟进次数',
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last_follow_at bigint default 0 comment '最近跟进时间',
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status tinyint default 1 comment '状态：0-待跟进，1-跟进中',
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create_source tinyint comment '来源：1-回访工单，2-用户跟进',
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create_at bigint comment '创建时间',
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create_by varchar(32) comment '创建人',
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update_at bigint comment '更新时间',
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update_by varchar(32) comment '更新人',
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primary key (id)
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);
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alter table consumer_follow_overview comment '客户跟进状况';
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/*==============================================================*/
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/* Table: feedback_order */
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/*==============================================================*/
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create table feedback_order
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(
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id int not null auto_increment,
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book_detail_id bigint not null,
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feedback_no varchar(32) comment '回访编号',
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book_no varchar(32) comment '预约编号',
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user_id varchar(32) comment '客户id',
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merchant_no national varchar(32) not null comment '商家编号',
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card_type tinyint default 0 comment '服务卡类型',
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book_time date comment '预约日期',
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book_week tinyint default 0 comment '预约星期',
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time_type tinyint default 0 comment '时间类型',
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address_telephone national varchar(16) comment '联系人号码',
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linkman national varchar(16) comment '联系人姓名',
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cleaner_name national varchar(32) comment '保洁师名称',
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address_id bigint unsigned not null comment '地址id',
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full_address national varchar(128) comment '服务地址',
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channel_id bigint comment '渠道id',
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channel_name varchar(50) comment '渠道名称',
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serviced_cnt int comment '已服务次数',
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total_service_cnt int comment '服务卡总次数',
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created_at bigint unsigned default 0 comment '创建时间',
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created_by national varchar(32) comment '创建者',
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updated_at bigint unsigned default 0 comment '更新时间',
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updated_by national varchar(32) comment '更新者',
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attitude_score int comment '服务态度评分',
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quality_score int comment '服务质量评分',
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efficiency_score int comment '服务速度评分',
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level varchar(10) comment '意愿等级',
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answers_status tinyint default 0 comment '应答状态：0-待处理，1-未接听，2-正常',
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feedback_status tinyint default 0 comment '回访状态：0-未回访，1-已回访',
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feedback_content varchar(255) comment '回访内容',
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feedback_by varchar(32) comment '回访人',
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feedback_at bigint comment '回访时间',
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primary key (id)
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);
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alter table feedback_order comment '回访工单';
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/*==============================================================*/
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/* Table: follow_detail */
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/*==============================================================*/
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create table follow_detail
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(
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id int not null auto_increment,
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follow_overview_id int not null,
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follow_no varchar(32) comment '跟进客户编号',
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level varchar(10) comment '意愿等级',
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follow_context varchar(255) comment '跟进内容',
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create_at bigint comment '创建时间',
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create_by varchar(32) comment '创建人',
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primary key (id)
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);
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alter table follow_detail comment '跟进明细';
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/*==============================================================*/
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/* Table: rel_admin_follow_consumer */
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/*==============================================================*/
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create table rel_admin_follow_consumer
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(
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id int not null auto_increment,
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follow_overview_id int not null comment '跟进客户id',
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follow_no varchar(32) comment '跟进客户编号',
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admin_id bigint not null comment '跟进人员id',
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status tinyint default 0 comment '跟进状态：1-跟进中，2-已移除',
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feedback_num int default 0 comment '回访次数',
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follow_num int default 0 comment '跟进次数',
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create_source tinyint comment '来源：1-回访工单，2-用户跟进',
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create_at bigint comment '创建时间',
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create_by varchar(32) comment '创建人',
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update_at bigint comment '更新时间',
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update_by varchar(32) comment '更新人',
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primary key (id)
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);
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alter table rel_admin_follow_consumer comment '员工与客户跟进情况';
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/*==============================================================*/
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/* Table: service_finish_push_log */
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/*==============================================================*/
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create table service_finish_push_log
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(
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id int not null auto_increment,
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book_detail_id bigint not null comment '预约id',
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book_no varchar(32) comment '预约编号',
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feedback_msg varchar(255) comment '回访工单创建信息',
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sms_msg varchar(255) comment '短信推送信息',
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tmpl_msg varchar(255) comment '消息模版推送信息',
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create_dt datetime comment '创建时间',
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code tinyint comment '状态码',
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primary key (id)
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);
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alter table service_finish_push_log comment '服务完成推送日志';
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/*==============================================================*/
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/* Table: consumer_detail_info */
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/*==============================================================*/
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create table consumer_detail_info
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(
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user_id varchar(32) not null comment '用户id',
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nick_name varchar(50) comment '用户昵称',
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register_at bigint comment '注册时间',
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register_mobile varchar(12) comment '注册手机号',
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level varchar(10) comment '意愿等级',
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channel_no varchar(32) comment '渠道编号',
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channel_name varchar(255) comment '渠道名称',
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card_detail varchar(255) comment '服务卡明细',
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max_card_type tinyint comment '最高等级服务卡类型',
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sum_total_service_cnt int comment '服务卡总次数',
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sum_serviced_cnt int comment '已服务总次数',
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sum_booked_cnt int comment '已预约总次数',
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last_evaluation_status tinyint default 0 comment '最新用户评价状态',
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last_feedback_evaluation_status tinyint default 0 comment '最新回访状态',
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follow_no varchar(32) comment '跟进客户编号',
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feedback_num int default 0 comment '已回访总次数',
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follow_num int default 0 comment '跟进总次数',
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last_follow_at bigint comment '最新跟进时间',
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admin_id varchar(32) comment '跟进人id',
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follow_name varchar(50) comment '跟进人名称',
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primary key (user_id)
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);
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alter table consumer_detail_info comment '客户详细信息';
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/*==============================================================*/
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/* Table: rel_consumer_merchant */
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/*==============================================================*/
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create table rel_consumer_merchant
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(
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user_id varchar(32) not null,
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merchant_no varchar(100),
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primary key (user_id)
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);
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alter table rel_consumer_merchant comment '客户商户关系';
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-- 更新用户表level字段类型
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alter table consumer_info modify column level varchar(10) comment '意愿等级'
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